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Thank you for your interest in this critical role in leading our team across Albyn Housing Society Group.

Albyn is the largest Registered Social Landlord in the Highlands and the talented individual who will be appointed as Chief Executive is key to our success in serving so many communities across this wonderful area of the country. 

Leading, managing and developing our people to grow alongside our evolving businesses is important to us, and our Leadership Team is committed to making the best we can of ourselves and enabling our staff to do so, also.

Being aligned to our purpose, vision, mission and values, together with possessing the right abilities to make positive contributions in developing our culture, are critical to your success in this post.

Excellent customer / tenant experience is vital for our various businesses and ultimately the differentiator between good and great, you will have a passion for doing the right thing and getting it right first time for our customers. 

We are continuing to grow, with an ambitious new build programme increasing our social rented stock by up to 33% by 2022. Performance and process improvements, following business transformation, are making sure we are a sustainable community benefit company for future generations. Our social enterprise subsidiaries help us to go beyond ‘just being a landlord’ and successfully deliver property related and wellbeing services developed in partnership and refined through listening to our customers.

Fundamentally important decisions about the businesses' future have been led by our Board, who have set the strategic directions we need. These have included tackling significant challenges such as: business structure; future pension obligations, new staff contracts and raising finance for capital growth. Serving on our Board and Committees offers opportunities for this post to deliver on effective communications across different audiences and to be a part of the big discussions / decisions a business like ours is keen to hold.

The opportunity to work together with like-minded leaders across the Highlands and indeed Scotland will ensure that our Group continues to improve across all key metrics, providing our Chief Executive with external insights as well as sharing our own excellent processes and approaches.

Besides the people leadership, management and followship requirements of the role there are opportunities to shape our future specification and use of information and communication technologies, in this increasingly digitised world underpinned by the oversight of the implementation of a new Housing Management System.

I feel that this is an exciting role and it’s a very exciting time to be joining as our new Chief Executive. I hope it sounds appealing to you. I look forward to reading your application.

We hope the following information will encourage you to apply and we look forward to receiving your details.

Best regards

Shaun Smith
Board Chair