New Head of Community Housing Services Appointed
We are pleased to announce that Gary Naylor has been appointed as Head of Community Housing Services. Currently at Peaks and Plains Housing Trust, (Macclesfield, near Manchester), Gary has been appointed to replace Brian Gannon who is now Chief Executive at West of Scotland Housing Association.
Gary is an experienced Repair and Neighbourhood Regional Manager with a demonstrated history of working in the non-profit organisation management industry. Skilled in Coaching, Strategic Planning and Change Management and head of an award winning Repairs Team at the Housing Heroes Awards 2018.
Gary, at Peaks & Plains has led their digital development using Capita’s OpenAccess software to create a tenant portal, integrated with its OpenHousing, DRS and Totalmobile software for housing management, scheduling and mobile working. Prior to that Gary has come through the housing management route with both Irwell Valley Housing Association and Wigan and Leigh Housing.
Commenting on his appointment, Gary said “I’m delighted to be joining Thenue as the new Head of Housing Community Services and look forward to working with colleagues and partners in the near future. I'm excited to be part of the future at Thenue and central to our customer experience.”
Charles Turner, Thenue’s Chief Executive added “it’s clear Gary has an exceptional amount of experience and following a rigorous recruitment process we are excited in making this announcement. His enthusiasm, experience and understanding of the future direction that Thenue wants to go in to enhance our customer services and make us even more effective made Gary a standout candidate for this role.
Everyone at Thenue is looking forward to working with Gary to help deliver our strategic aims over the coming years and continue to put tenants at the heart of service delivery.