Deputy Chief Operating Officer

About Cardiff University

The University opened its doors on 24 October 1883 and was formally established by Royal Charter in 1884. We are now a global, ambitious and innovative university with a bold and strategic vision located in a beautiful and thriving capital city. Building on our history, values, strengths, resources, and networks, and drawing on our academic and professional expertise, we have developed our direction of travel, together. ‘Our future, together’ charts our course to 2035.

Our mission is to co‑create and share new knowledge to deliver a better world for future generations. We are committed to being a world‑leading, research‑excellent, academically outstanding institution with a transformative social, cultural and economic impact on Cardiff, Wales, the UK, and the wider world.

We have a diverse student population with students coming from more than 100 countries and with a range of backgrounds and we attract high-quality investment from both the public and private sector which translates our world-leading research into the products, services and processes of the future.

This is a pivotal moment for Cardiff University as we deliver a bold transformation of our professional services, enhancing the experience of our students and staff while supporting the ambitions of our strategy, Our future, together.

To achieve this, we are reshaping our operating environment across the University to deliver services that are integrated, inclusive, digitally advanced and responsive to the evolving needs of our community. The DCOO will be central to this work, ensuring our people, systems and processes enable integrated, agile and future‑focused service excellence in everything we do.