Director of Finance & Corporate Services

About Healthcare Improvement Scotland

As Scotland’s national improvement agency, our aim is to secure lasting, positive and sustainable change across the health and care system in Scotland. We provide independent scrutiny and assurance of the quality and safety of the care provided by Scotland’s health and care system. We also measure how outcomes for people are improving and how inequalities are reducing. We are uniquely placed to identify the connections and opportunities created by system-wide working and to collaborate with all NHS boards and other national organisations to deliver a relentless focus on the safe delivery of effective care.

To do this, we draw on the significant experience, knowledge and skills we have across the organisation and target our resources where they have most impact. We:

• Enable people to make informed choices about their care and treatment
• Help health and social care organisations to improve their services
• Provide evidence and share knowledge with services to help them improve
• Enable people to get the best out of the services they use
• Provide quality assurance that gives people confidence in Scotland’s NHS services
• Make the best use of resources to add value to the care people receive

As an evidence-based organisation, we are transparent in evaluating our effectiveness.

We are committed to being a visible, dependable, trustworthy partner, proactively supporting both the recovery and renewal of our post-pandemic health and social care system and our frontline colleagues who do amazing things every day.

With partner organisations, we consider how services are working together as an integrated system to bring about improvements. To help ensure everyone in Scotland receives the same standard of care and is able to thrive, we provide national leadership and insight.

Our five-year strategy sets out the bold actions we will take to secure positive and sustainable improvement in the health and care system and how, by providing practical support to design and implement change, we will improve health outcomes.

We are committed to reducing care inequalities by acting upon the views of diverse and seldom-heard groups to devise evidence-based actions that support the delivery of safe, effective and person-centred health and care services.

While there is no one single step to achieving higher quality care, we will continue to support the whole system. In particular, we will support those providing care to make evidence-based choices and decisions about how to tackle the problems and challenges that confront them, and to improve the experiences of everyone using health and care services in Scotland.