English
Cymraeg
About Us
West of Scotland Housing Association
West of Scotland Housing Association (WSHA) strives to be more than just a landlord. With nearly 60 years of history, what sets us apart is the way in which we go further to improve the lives of our tenants, innovatively responding to their needs as their lives change.
We have a wide range of homes to suit tenants at every stage of their life including tenemental flats, family homes, amenity properties and sheltered housing.
Our Vision
We go further to provide housing you call home.
Our Mission:
We put customers at the heart of everything we do. We do this by listening to their views and caring about what matters to them. We take a flexible and innovative approach when providing homes and services that help individuals and communities thrive.
Our Values
- Respect – we treat everyone with empathy and kindness
- Inclusive – we aim to meet individual needs and recognise diversity
- Integrity – we act with integrity and honesty at all times
- Improvement – we aim to continuously improve what we do to benefit our customers, staff and stakeholders
- Support – we will be supportive in our approach with customers, staff and stakeholders
To ensure our values are reflected in everything we do, we have created a Values Framework which outlines the behaviours expected of our staff, managers and Board.
Our Strategic Aims:
- Deliver outstanding service to all our customers
- Maintain and improve our homes and communities and develop new homes to meet local needs
- Be the best we can be for our customers, staff and volunteers
- Work with others to improve tenant’s lives and deliver sustainable communities
- Be well managed and financially strong
Willowacre Trust
Willowacre Trust is the charitable subsidiary of WSHA and is committed to the delivery of projects and services which offer additional support and opportunities to WSHA tenants with the overall aim of positively impacting on our tenant’s lives.
Services delivered within communities include:
- Money and Energy Advice provided from dedicated officers supports issues relating to personal debts, budgeting, fuel debt, switching tariffs and heating systems.
- Older people’s services within sheltered housing.
- Digital Support
- The Imagination Library
- Upcycling
- A Handyperson Service is offered to older tenants or families who are vulnerable.
- Our Barrowfield Community Hub facilitates a wide range of programmes and offers accommodation to other community organisations.
- Starter packs, food parcels and fuel top ups.
Westscot Living
Westscot Living was created in 2022 as a subsidiary of West of Scotland Housing Association, responsible for all WSHA’s factoring services as well as our mid-market rent properties. We currently have plans to create Mid Market Rent homes in Dalmarnock and Dundashill in Glasgow.