C~urb Property Maintenance | Managing Director

The Role

As C~urb Managing Director of Property Maintenance, you will provide strategic and operational leadership for a major in‑house maintenance and repairs function delivering services to over 20,000 customers and clients across Scotland.

You will lead a workforce of more than 270 colleagues, managing significant operational and capital budgets, and overseeing services that span reactive repairs, planned and cyclical maintenance, compliance, asset investment and commercial refurbishment. Alongside delivery for Link Group and its partner housing associations, you will grow C~urb’s external customer base and develop new profitable commercial opportunities.

Reporting to the Executive Director, Commercial / C~urb CEO, and accountable to the C~urb Board of Management, you will also sit within Link’s wider senior leadership network — shaping corporate strategy and driving service excellence at scale.

Key areas of focus include:

• Setting and delivering a clear strategic vision for C~urb Property Maintenance.
• Leading large-scale transformation, including digital innovation and new operating models.
• Ensuring excellent performance, customer satisfaction, safety and regulatory compliance.
• Developing commercial growth and market share beyond the Link group of companies.
• Leading, inspiring and developing a high performing multidisciplinary workforce.
• Embedding sustainability, inclusion and continuous improvement across all services.

About you:

You will be an experienced senior leader from property maintenance, housing, facilities management or a related environment, with a proven track record of managing complex, regulated services of this type and at scale.

You must have:

• Degree or equivalent experience in a relevant discipline (e.g. construction,  surveying,  facilities management).
• Professional membership (e.g. RICS, CIOB, IWFM).
• Proven experience in a senior leadership role within property maintenance, housing, facilities management, or a related field.
• Direct workforce management experience.

You will bring:

• Strong strategic leadership and commercial acumen.
• Experience leading modern maintenance operations and large, mobile workforces.
• A demonstrable ability to drive transformation, digital change and service improvement, increasing productivity and performance metrics.
• Deep understanding of compliance, health & safety and regulatory frameworks.
• Excellent stakeholder engagement skills, including working with Boards, customers, colleagues, suppliers and contractors.
• A leadership style that inspires trust, accountability and innovation.