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Director of Customer Experience

How To Apply

To apply for the position please CLICK HERE to complete a short form and upload a CV and supporting statement.

We would be grateful if you could include the following information in your supporting statement:

  • Current or most recent salary
  • Details of two referees (please note that referees will not be contacted until offer stage or without prior consent)
  • Applicants will be shortlisted for interview based on their application matching the detail provided in the Job Description and Person Specification. We would therefore ask applicants to provide clear evidence to show how your experience, skills and knowledge match those requirements as well as why you are interested in the role

You will receive an automatic acknowledgement – if you do not receive this please contact Katy on 0141 212 7555.

Please also complete the Diversity Monitoring Form (this form can be downloaded below):

Please email the completed form to Katy Gall – kgall@aspenpeople.co.uk


If you would like to have a confidential discussion about the role, please contact Nigel Fortnum or David Currie at our recruitment partners, Aspen People, on 0141 212 7555.

For any queries around process or application submission please Katy on 0141 212 7555.


Advert closing date: Thursday 22 December 2022

Candidates will be notified of the outcome of their application by close of Wednesday 11 January 2023

Longlist Interviews: Wednesday 18 & Friday 20 January 2023

Shortlist Interviews: Wednesday 1 February 2023

Candidates making it to shortlist interview will be asked to complete some online psychometric testing prior to interview.